PRIVACY POLICY
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2025
1. Introduction
BST Classics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our classic car restoration services.
By using our website or services, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Vehicle Information: Year, make, model, VIN, and description of your classic car
- Project Details: Restoration goals, timeline preferences, and budget information
- Payment Information: Billing address and payment method (processed securely through third-party processors)
- Communication Records: Emails, phone calls, and other correspondence
Website Usage Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
- Device type and operating system
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide classic car restoration services and communicate about your project
- Customer Support: To respond to inquiries and provide technical support
- Project Management: To track progress, manage timelines, and coordinate work
- Billing and Payments: To process payments and maintain financial records
- Marketing: To send newsletters, promotions, and updates about our services (with your consent)
- Website Improvement: To analyze usage patterns and improve our website functionality
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist in our operations (payment processors, shipping companies, etc.)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure servers and regular security updates
- Access controls and employee training
- Regular security assessments and monitoring
- Secure disposal of information when no longer needed
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
7. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services:
- Social Media: Facebook, Instagram, YouTube, TikTok integration
- Email Services: EmailJS for contact form processing
- Analytics: Google Analytics for website usage analysis
- Payment Processing: Secure payment processors for transactions
These third parties have their own privacy policies. We encourage you to review them.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain customer relationships
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain warranty and service records
Project records and photographs may be retained for longer periods for historical and reference purposes, unless you request otherwise.
9. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Marketing Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of how we process your information
To exercise these rights, please contact us using the information provided below.
10. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. International Users
Our services are primarily directed to users in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days of receipt.